Common Problems and Solutions
Common problems and solutions
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Common problems |
Solutions |
Links |
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First aid |
I feel sick. |
Go to a first-aid station or mountain lodge Call an emergency contact (From Yoshida Trail: Telephone: 090-5190-0167 for Yamanashi Prefectural's Mt. Fuji 5th Station General Management Center ; From Subashiri, Gotemba and Fujinomiya Trails: Call 110 or 119 for emergency) Descend the mountain if you develop the symptoms of mountain sickness (fatigue, headache, nausea, etc.). |
Mountain Huts Mountain Trails Injuries and Illnesses |
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I'm lost. I got separated from others of my party. |
I don't know which trail I’m on. |
Look for a color code of the trail. Each trail is color-coded: Yoshida in yellow, Subashiri in red, Gotemba in green, and Fujinomiya in blue. |
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I originally planned to descend Yoshida trail to the Fuji-Subaru Line 5th Station and mistakenly came down to the Subashiri Trail. |
If you are still on the way down the mountain (down to New 6th Station), you can go back to the junction. If there is a mountain lodge nearby, you can ask if you can reach the Yoshida Trail Ent. on foot. Go down to Subashiri Trail's trailhead at 5th Station and take taxi or bus to return to the Yoshida Trail's trailhead of Fuji-Subaru Line 5th Station. (It costs about 20,000 yen by taxi, about three hours by connecting buses.) Contact the Yoshida Trail's 5th Station General Management Center to ask for specific instructions. |
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I'm on Gotemba Trail. |
If you are above the 7th Station, go to the mountain lodge. If conditions don't allow, contact the emergency service. If you are below the 7th Station, call the emergency number. *Be careful because there is no mountain lodge below the 7th Station. |
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I'm on Fujinomiya Trail. |
Go to the mountain lodge or call an emergency number. If conditions don't allow, contact the emergency service. |
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I want to go to the toilet |
Ascending any of four trails or on the Summit |
Go to the mountain lodge (*Two public toilets on the summit). |
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When descending (Yoshida Trail) |
Use the public toilet at the summit, or go down to public toilets at the 7th and 6th Stations. *If you climb back just before the junction with the Subashiri Trail, 8th Station Tomoekan and Fujisan Hotel are accesible. |
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When descending (Subashiri Trail) |
Use the public toilet at the summit or another mountain lodge’s toilet. (*Not available between the Sunabashiri 7th Station and Sunaharai 5th Station) |
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When descending (Gotemba Trail) |
Use the public toilet at the summit or another mountain lodge’s toilet. (*Not available below the 7th Station) |
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When descending (Fujinomiya Trail) |
Use the public toilet at the summit or another mountain lodge’s toilet. |
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I need an emergency shelter. |
I'm on Yoshida Trail and need an emergency shelter. |
Ascending: evacuate to the 6th Station shelter or mountain lodges Descending: evacuate to the 7th Station shelter: One safety evacuation shelter above the toilet, three shelters below the toilet. |
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I'm on Subashiri Trail and need an emergency shelter. |
There is no shelter on the trail. Go to a mountain lodge. |
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I'm on Gotemba Trail and need an emergency shelter. |
There is no shelter on the trail. Go to a mountain lodge. |
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I'm on Fujinomiya Trail and need an emergency shelter. |
There is no shelter on the trail. Go to a mountain lodge. |
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I want to descend |
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*Helicopters are not allowed to fly on Mt. Fuji owing to unstable air currents. If you find a mountain lodge, consult the staff. |
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Water |
I have no more drinking water |
Buy at a mountain lodge. |
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Weather |
I have no rainwear but it’s starting to rain |
Buy it at a mountain lodge. Consider staying at a mountain lodge, or check the weather forecast while resting and taking a meal at a mountain lodge. If the rain does not stop, descend the mountain according to the situation. |
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There’s lightening |
Keep your body as low as possible or hide behind rocks and stay at least 2m away from tall trees. |
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Cold protection |
I’m cold in light clothing |
Wet clothing makes you feel colder. If your underwear is wet, change it. Avoid windy places. Some mountain lodges sell winter clothes. Buy a hot drink at a mountain lodge. Use a burner to make a hot drink. Eat some food you brought, or order something to eat at a mountain lodge. If you can’t handle the situation, wait there or descend the mountain considering the time and weather since the temperature drops as you ascend. Use a pocket warmer and hot drinks bought at a mountain lodge and warm yourself. *Be careful when handling fire. Campfires and camping are not allowed. *Do not occupy the restricted area or a toilet of mountain lodges! |
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Shoes |
My shoes are broken |
Make a hasty repair with string, tape or towel. (You can consult at a mountain lodge) |
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Cellular phone |
I want to charge my cell phone |
Buy a charger with a battery or consult with other climbers or mountain lodge staff in case of an emergency. *The battery can be affected by low temperature. Hold it close to your body and see how it works. |
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Meal |
No vegetarian, vegan, or halal meals available |
There are a few mountain lodges that can cater for this. Check in advance. Eat the Japanese food in the Halal category: shiruko (sweet red-bean soup), ume onigiri (rice ball with plum), etc. |
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Bus |
I don't know how to get home (means of transportation and departure time from the trail entrance) (I want to know the last-bus time) |
Inquire directly at each trail entrance. Check the timetable on the bus company’s website using a smartphone. |
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Language |
I can't make myself understood |
Inquire directly at each trail entrance. Call the English-speaking Information Center (Yoshida Trail: Yamanashi Prefectural Mt. Fuji 5th Station General Management Center, Telephone: 0555-72-1477; Fujinomiya Trail: Mt. Fuji General Guidance Center, Telephone: 090-2182-2239; Subashiri Trail: Subashiri Trail 5th Station Tourist Information Center, Telephone: 0550-76-5000) Using automatic translation system with tablets or smartphones at Information or mountain lodges. |
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Personal belongings |
I’ve lost something |
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