2025.08.13
【Shizuoka Pref.】Refunds for hikers with Shizuoka Prefecture Fuji Climbing Pre-registration.(Aug10-11)
On August 10th and 11th, the weather was bad, with heavy rain warnings issued around Mount Fuji. Therefore, for those who hold an unused entry permit for the Fujinomiya/Subashiri/Gotemba Trail on August 10th and 11th, we will refund the full amount using the payment method at the time of payment. The full refund process will be carried out through credit card companies, etc.There is no need for the reservation holder to apply for a refund or initiate the refund process. Refunds will be processed within one week.
Please note that the entry procedures for the "Shizuoka Prefecture Fuji Climbing Pre-registration" allow for cancellations and changes until the day of the climb.In bad weather, please refrain from any climbing that puts your life at risk.
Pre-registration Changes/Cancellations
▍Inquiries About the Pre-registration
Please note that the entry procedures for the "Shizuoka Prefecture Fuji Climbing Pre-registration" allow for cancellations and changes until the day of the climb.In bad weather, please refrain from any climbing that puts your life at risk.
*No fees will be charged for changes or cancellations to the schedule.If you cancel, the full amount will be refunded to your original payment method.
*Climbing permits cannot be changed/cancelled for personal reasons after the valid period has passed (by 23:59 on the climbing day).
Pre-registration Changes/Cancellations
▍Inquiries About the Pre-registration
【Contact by Phone】
Phone number：+81-3-6633-4922
Available 24 hours a day, including weekdays, weekends, and public holidays
Support period: July 8, 2025 – September 7, 2025
Supported languages: Japanese, English
【Contact by Email】
Mt.Fuji Climb Pre-registration System Service Desk
Email Address：support@fujisan223registration.com
*We will respond to your inquiry via the email address support@fujisan223registration.com. Please ensure that our email is not filtered into your spam folder by adjusting your email settings in advance.
*If you do not receive a reply within 3 days (excluding weekends and Japanese national holidays), please try resending your inquiry using a different email address.
Refunds for hikers with Shizuoka Prefecture Fuji Climbing Pre-registration.
【Shizuoka Pref.（Fujinomiya Trails）(July15)】
On July 15th (Tuesday), due to rainfall restrictions, The Mt. Fuji Skyline had closed to traffic.Therefore, for those who hold an unused entry permit for the Fujinomiya Trail on July 15th, we will refund the full amount using the payment method at the time of payment. The full refund process will be carried out through credit card companies, etc.There is no need for the reservation holder to apply for a refund or initiate the refund process.
Information on safe climbing of Mt. Fuji
The latest information on Mt. Fuji is available on the IMAFUJI website, where you can check weather observation information for Mt. Fuji, and on X (Shizuoka Prefecture Mt. Fuji Climbing Safety Information). Information on hiking trails and the necessary equipment for climbing is also provided, so be sure to check it before climbing.
The The Mt. Fuji Skyline may be closed due to heavy rain. If the road is closed, shuttle taxis and shuttle buses (from the 5th station parking lot to Mizugazuka parking lot) will not operate. Please check the weather and plan accordingly. In addition, some mountain bus routes may be suspended due to weather conditions, etc. Please check the operating company's website for the latest operating information.
Inquiries About Regulations 2025 (Shizuoka Pref./Fujinomiya, Gotemba and Subashiri Trails)
Sports, Culture and Tourism Department
Mt. Fuji World Heritage Divison
Phone: 054-221-3746
Opening hours: Monday to Friday (excluding public holidays and the New Year holidays) 8:30am to 5:15pm